Why ISTT


Why ISTTYour Business Depends on Your IT Systems

We’re confident that we are the only network services, computer support, or IT consulting business in Kentucky that provides these benefits to your business:

We answer our phones live to make sure you get the quick response your business deserves. You can contact our help desk directly, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

ISTT, Inc. has been around since 2001, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.

We hire only seasoned, professional technicians who align with our core values, and who share our passion for security. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!

“Business savvy” – change title to Cybersecurity. As a cybersecurity firm, we carefully design and evaluate technology solutions to create safety for our clients. The current threat to small and medium businesses can’t be understated, and our clients trust our penetration testing, employee training, systems hardening, and centralized monitoring to give them the peace of mind to focus on their business

We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.

Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

We want you to be completely satisfied with the services we offer, and we will do what it takes to make you happy. No hassles. No Problems.